Shipping Policy

KidoHome currently ships only within India. We do not offer international shipping at this time.

Serviceability depends on your pincode and the courier network available for that location. If we cannot deliver to your address, we will contact you and arrange a suitable resolution.

Orders are typically processed within 1–3 business days after successful payment confirmation, subject to stock availability and order verification.

Business days generally exclude Sundays and public holidays. Orders placed on weekends or holidays are processed on the next working day.

Delivery time depends on the assigned courier partner, destination city, and local conditions after the order leaves our warehouse.

An estimated delivery date may be shared in your order details when available. This estimate is indicative and not a guaranteed arrival time.

Once your order is shipped, tracking details — including the delivery partner name and tracking ID — are shared in your My Orders section and may also be sent by SMS, WhatsApp, or email where available.

You can use the tracking ID with the delivery partner to follow shipment progress. Please allow some time after dispatch for tracking to become active in the courier system.

Delivery may be delayed due to unforeseen circumstances outside our control, including weather, natural events, courier disruptions, political events, strikes, incorrect addresses, recipient unavailability, or force majeure.

We will make reasonable efforts to keep you informed if we become aware of a significant delay. Please ensure someone is available to receive the parcel or that your address includes a reachable phone number.